The BARS CPP20218 Certificate II in Security Operations consists of 14 units of competency. These units provide the essential skills and knowledge required by people entering the security industry and cover areas including communication, legal and procedural responsibilities, workplace health and safety, risk assessment, client service, defensive techniques, patrols, screening, access control, crowd behaviour, dealing with intoxicated persons, removing people from premises, escorting people and valuables, and first aid. CPP20218 is the nationally recognised entry-level security qualification used across Australian states and territories as part of the training requirements for people seeking an initial security licence, subject to the licensing requirements of the relevant state or territory regulator. Importantly, this is not simply a theory-based course. Students must demonstrate the required practical skills and competencies in real or simulated workplace environments.

BARS Training Australia delivers the qualification with a strong emphasis on practical application so students understand how the skills they are learning relate to situations they may encounter once they commence work in the security industry.