BARSTraining - Courses in Mackay

Individuals seeking to become licensed as security officers (unarmed), security monitors, or crowd controllers in Queensland must complete the 14 core competencies within the CPP20218 Certificate II in Security Operations course. This qualification reflects the role of a security officer responsible for maintaining safety and security by patrolling, protecting, or guarding property while unarmed, as well as screening entry, monitoring, and removing persons from premises.

This qualification is designed for new entrants to the security industry seeking to obtain a Queensland security licence, including security officer — unarmed, security officer — monitoring, and crowd controller functions.

Queensland legislation requires individuals performing security work to hold the appropriate licence. The Office of Fair Trading administers and issues security licences to eligible applicants. Completion of CPP20218 Certificate II in Security Operations is a mandatory training requirement for relevant Queensland security licence applications.

Potential candidates include:

New entrants to the security industry
Former military, police, or corrections personnel
Individuals seeking a career change
People interested in security, crowd control, or protective services
Those aspiring to join police, defence, or corrections
Individuals undertaking professional development

An online student application must be submitted before enrolment in the full security qualification. This allows BARS Training Australia to assess the applicant’s suitability, identify support needs, consider recognition of prior learning opportunities, and determine eligibility for Queensland Government subsidised training.

BARS Training Australia is not registered on CRICOS. The Office of Fair Trading Queensland will not accept a training certificate issued to a student visa holder unless the training was delivered by a CRICOS-approved provider. Student visa holders are therefore not eligible to enrol in this course with BARS Training Australia.

BARS Training Australia, National Provider 32061, delivers CPP20218 Certificate II in Security Operations using a practical, industry-focused delivery strategy tailored to client and student needs.

Queensland Government Subsidy — Career Start
Eligible Queensland students may be able to access subsidised training under the Queensland Government’s Career Start program. Career Start replaced the previous Certificate 3 Guarantee program and supports eligible Queenslanders to access reduced-cost entry-level training aligned to employment outcomes.

Eligibility is not automatic and must be assessed before enrolment.

Applicants will generally need to meet Career Start requirements, including Queensland residency, citizenship or eligible visa status, not being at school, and not having already accessed a conflicting subsidised training entitlement. CPP20218 Certificate II in Security Operations is listed as a funded direct employment pathway, and students may access funding for CPP20218 or certain other security-related Certificate II qualifications, but not both.

Course Fees
Full fee: From $950

Career Start student co-contribution fee, where eligible:

Concession: Not Payable
Non-concession: $20

Student contribution fees must be paid before commencement and cannot be waived by BARS Training Australia.

Core Units:

CPPSEC2101 - Apply effective communication skills to maintain security
CPPSEC2102 - Apply legal and procedural requirements to work effectively within a security team
CPPSEC2103 - Apply WHS, emergency response and evacuation procedures to maintain security
CPPSEC2104 - Apply risk assessment to select and carry out response to security risk situations
CPPSEC2105 - Provide quality services to a range of security clients
CPPSEC2106 - Protect self and others using basic defensive techniques
CPPSEC2107 - Patrol premises to monitor property and maintain security
CPPSEC2108 - Screen people, personal effects and items to maintain security
CPPSEC2109 - Monitor and control access and exit of persons and vehicles from premises
CPPSEC2110 - Monitor and control individual and crowd behaviour to maintain security
CPPSEC2111 - Apply security procedures to manage intoxicated persons
CPPSEC2112 - Apply security procedures to remove persons from premises
CPPSEC2113 - Escort and protect persons and valuables
HLTAID011 - Provide First Aid (R)

To view full course details, select Course Application & Enrolment and enter your preferred location. Available course dates and location-specific information will then be displayed.

Optional Concurrent Recognition / Additional Certificates
BARS Training Australia may use a concurrent recognition process to offer students the opportunity to receive optional units of competency from other training packages, where these are delivered alongside CPP20218 Certificate II in Security Operations.

HLTAID009 – Provide Cardiopulmonary Resuscitation
HLTAID009 is not a standalone licensing requirement for a Queensland security licence. Where a student is issued HLTAID011 Provide First Aid, CPR competency is included. A separate HLTAID009 Statement of Attainment is optional and requires a separate formal enrolment.

SITHFAB021 – Provide Responsible Service of Alcohol
SITHFAB021 is not included in CPP20218 Certificate II in Security Operations. A separate Statement of Attainment for RSA is optional and requires a separate formal enrolment.

Where a student requests a separate Statement of Attainment for HLTAID009 or SITHFAB021, an additional $30 administrative fee applies per certificate. This fee covers certification processing and documentation.

The certificate is delivered through a combination of self-paced learning and face-to-face group training and assessment. Please note, this course also requires students to complete pre-reading and online/external study in addition to the face-to-face workshop delivered over 7 consecutive days.

Pre-Course Workbook:
The pre-course workbook includes a course introduction and overview, providing information about study support, access to learning resources, flexible scheduling, and delivery of training and assessment. Information will also be given about information and communication technology and any other services deemed necessary to support learners in achieving competency. During this pre-course phase, participants will have access to online video conferencing and phone support, including over 52 videos related to first aid and best practices in security operations.

Face-to-Face Training:

This course requires participants to attend 7 full days of face-to-face training from 9 am to 5 pm. During this time, participants will complete all remaining course underpinning knowledge and project scenario assessments. Participants will be assessed against the required competencies through role-plays, scenario enactments, group discussions, and demonstrations, creating an engaging and varied learning environment.

Note: Due to course competency requirements related to role-plays, scenario enactments, and restraint demonstrations, all full security courses will be restricted to a minimum of 5 students.

Course Requirements

While there are no prerequisites to attend this training, participants wishing to use this qualification to obtain a security license in Queensland should contact the Office of Fair Trading on 1300 656 030 or visit their website to confirm their eligibility prior to commencing the course. (view website)

All participants should also have basic language, literacy and numeracy skills and are required to identify if they require language, literacy and numeracy support prior to enrolment by completing a short language, literacy and numeracy examination.

All participants should have basic language, literacy, and numeracy skills and are required to identify if they need support in these areas prior to enrollment by completing a short assessment. Participants can also request support during the delivery if they experience difficulties.

For more information on the policies and procedures related to your training experience, please view the BARS Training Australia Student Handbook

(view handbook)

Students must be physically capable of responding to first aid emergency scenarios, including providing CPR to a manikin on the floor. Anyone in a wheelchair or with other disabilities that may impact their participation in these activities should contact us to discuss their individual circumstances before enrolling.

Funding Issues

Funding also may be available through the Queensland Government's certificate 3 Guarantee Boost, assisting unemployed jobseekers or those at risk of unemployment to link with training opportunities to help with finding a job or stay in employment.

To be eligible for funding under the Queensland Government's Certificate 3 Guarantee Program you have to aged 15 years or above and be a permanent resident of Queensland. You must be an Australian or New Zealand citizen, Australian permanent resident or temporary resident with the necessary work visa on a pathway to permanent residency. You must not hold a full certificate III or higher qualification. (view program information)

Student Co-Contribution Fees

BARS Training Australia will administer a Student Co-Contribution fee of $10 for concessional students or a Student Co-Contribution fee of $20 for non-concessional students for the course. The administration fee change includes all materials and will be collected from the applicant on submission of a course application. BARS Training Australia will retain any administration fee collected which will be fully refunded or transferred to a future course should a course application fail.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is the acknowledgment of skills and knowledge held by an individual as a result of formal training, work experience and /or life experience. If you believe that you already possess some or all of the learning outcomes contained in this course and you can demonstrate current competency, then you can apply for RPL. To register for RPL you simply contact BARS Training Australia on (07) 5529 0834 during office hours or alternatively complete your online application indicating that you wish to apply for RPL and one of our staff will contact you.

Enrolments

Enrolment occurs through online registration and payment of course fees. Your details are captured and stored securely, with the results of your training being linked to this enrolment information.

Refunds

All requests for refunds are to be made in writing on a Refund Request this form that needs to be accompanied by supporting documentation where applicable. This form can be obtained by contacting the BARS Training Australia on (07) 5529 0834 during office hours.

NOTE: Participants are responsible for reading all relevant materials provided on the website including the BARS Training Australia Student Handbook and the information about courses prior to enrolment. Once participants have entered their details on an order form it will be accepted by all parties that they have read the Student Handbook and agree with all the Terms and Conditions prior to commencing their training. Please use the below link for more information and one of our sales representatives will contact you within 2 working days to discuss the program with you. (view handbook)

New regulations have identified the need for current crowd controllers to have the ability to manage conflict and minimise harm to patrons whenever necessary. Crowd controllers / bodyguards in Queensland must undertake these three units every 3 years. The Queensland Office of Fair Trading now accepts the Provide First Aid (HLTAID011) as ongoing first aid training for crowd control and bodyguard with this course reflecting those changes.

Target clients of these competencies are currently Queensland licensed crowd controller or bodyguards seeking to complete their triennial refresher training, a mandatory requirement for licensing. The BARS Short Course fulfils this legislative requirement whilst offering this professional development course that's specifically designed for crowd controllers throughout Queensland.

NOTE - BARS Training Australia is NOT registered on the Commonwealth Register of Institutions and Courses for Overseas Student (CRICOS). The Office of Fair-Trading Queensland will not accept a training certificate issued to a student visa holder unless such training is conducted by a CRICOS approved provider. If you are the holder of a Student Visa you will not be enrolled to commence studies with BARS Training Australia.

BARS Training Australia (National Provider 32061) offers competencies with a flexible delivery strategy that is not only tailored to our client needs but are realistic, industry based and the most practical available.

Certification Issued

CPPSEC3101 - Manage conflict and security risks using negotiation
CPPSEC3121 - Control persons using empty hand techniques
HLTAID011 - Provide first aid
HLTAID009 - Provide Cardiopulmonary Resuscitation

Course Fees From $375

To view the full details of the course please click on “Course Application & Enrolment” below and enter the location. You will be able see all course information as well as choose the best course dates that suit your personal circumstances.

The course will be delivered through a combination of self-paced learning and face to face group training and assessment. Please note, this course may also requires students to complete pre-reading in addition to the face to face workshop delivered over 2 consecutive days.

PRE-COURSE WORKBOOK - The participant will be supplied with pre-course material which includes a course introduction and overview, where the student will receive information about study support, access to learning resources, flexible scheduling and delivery of training and assessment. Information will also be given to the student about information and communication technology and any other services deemed necessary to support learners to achieve competency.

PRACTICAL ASSESSMENT - This phase allows participants to be assessed against the required competencies whilst taking part in role-plays, scenario enactments, group discussions and demonstrations that create an excellent and variety-based learning environment.

Note: Course requires participants to attend 2 full days face-to-face practical training

Pre-requisites

All participants should also have basic language, literacy and numeracy skills but can also ask for support during the delivery if they find they are experiencing difficulties. For more information on the policies and procedures that will relate to your training experience please view the BARS Training Australia Student Handbook. (view handbook)

Recognition of Prior Learning (RPL)

NOTE: In Queensland, the Office of Fair Training will not recognise any prior learning competencies issued to a participant where used for licensing purposes.

Enrolments

Enrolment occurs through online registration and payment of course fees. Your details are captured and stored securely, with the results of your training being linked to this enrolment information.

Refunds

CPPSEC3101 - Manage Conflict + CPPSEC3121 - Control Persons

Current crowd controller / bodyguards in Queensland must undertake CPPSEC3101 - Manage conflict and security risks using negotiation and CPPSEC3121- Control persons using empty hand techniques every 3 years. This unit focuses on the skills and knowledge required to manage conflict and the practical skills of empty hand techniques. This unit is in partial completion of CPP31318 - Certificate III in Security Operations

The manage conflict and security risks using negotiation unit specifies the skills and knowledge required to manage conflict and security risks using negotiation techniques.

It includes:

reviewing and applying workplace procedures and policies including workplace health and safety (WHS) to comply with legal rights and responsibilities
maintaining situational awareness to identify and assess sources of conflict and risk, and selecting and implementing response options within the scope of own authority
using negotiation and communication techniques to resolve conflict, minimise risk and encourage a shared approach to conflict resolution
working with others to report, evaluate and improve response procedures.

It applies to people working independently or under limited supervision as members of a security team.

The control persons using empty hand techniques unit specifies the skills and knowledge required to control persons using empty hand techniques.

It includes:

identifying threats posed by persons presenting a risk to the safety of self or others and assessing response and withdrawal options
negotiating with subjects to defuse conflict and give spoken warnings and directions
applying recognised empty hand techniques using the minimum amount of force necessary to remove the immediate threat while avoiding vital areas of the body and without harming subjects
isolating subjects at a safe distance from members of the public and monitoring their wellbeing and safety.

It applies to people working independently or under limited supervision as members of a security team.

Certification Issued

CPPSEC3101 - Manage conflict and security risks using negotiation
CPPSEC3121 - Control persons using empty hand techniques

Both units may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

Course Fees From $250

The course will be delivered through a combination of self-paced learning and face to face group training and assessment. Please note, this course also requires students to complete pre-reading in addition to the face to face workshop delivered over 1 day.

Note: Course requires participants to attend 1 full day face-to-face practical training.

Pre-requisites

Participants can also ask for language, literacy and numeracy support during the delivery if they find they are experiencing difficulties. For more information on the policies and procedures that will relate to your training experience please view the BARS Training Australia Student Handbook. (view handbook)

Recognition of Prior Learning (RPL)

Note: In Queensland, the Office of Fair Training will not recognise any prior learning competencies issued to a participant where used for licensing purposes.

Enrolments

Enrolment occurs through online registration and payment of course fees. Your details are captured and stored securely, with the results of your training being linked to this enrolment information.

Refunds

HLTAID011 - Provide First Aid + HLTAID009 Provide CPR

This program will provide you with the knowledge and skills required to administer first aid to a casualty who has sustained an injury or illness, until the arrival of professional medical help. Our experienced trainers take a professional approach that not only delivers the necessary knowledge and skills to confidently administer first aid, but the courses are also structured in a friendly, fun and enjoyable learning environment.

Target clients of this qualification are new entrants to the security industry seeking to obtain a security officer’s license and potentially a crowd controller’s license.

Legislation in Queensland requires persons working as security officers to be licensed. The Office of Fair Trading administers and issues licenses to successful applicants. Successful completion of HLTAID011 – Provide First Aid is a mandatory requirement for licensing.

Whilst the theory and concepts are covered in the course, ours courses are focused on the various practical skills needed to administer first aid. Underpinning knowledge and case scenario assessments are given to the client to complete prior to attending the practical face-to-face component of the course. This allows the client to study the theory at their own pace.

All our courses use a very “hands on” approach where theory is learnt while performing scenarios relevant to the client’s industry. We use a theatrical approach to the role plays to make them appear very realistic. Mix and match games, group activities, video and PowerPoint presentations making our courses interactive and a very enjoyable learning experience.

NOTE - BARS Training Australia is NOT registered on the Commonwealth Register of Institutions and Courses for Overseas Student (CRICOS). The Office of Fair Trading Queensland will not accept a training certificate issued to a student visa holder unless such training is conducted by a CRICOS approved provider. If you are the holder of a Student Visa you will not be enrolled to commence studies with BARS Training Australia.

Participant enrolling in the course will received the following competency upon successful completion.

HLTAID009 – Provide Cardiopulmonary Resuscitation
HLTAID011 – Provide First Aid

The content of this course includes the principles of First Aid, Legal issues in first aid, examining a casualty, the chain of survival, basic life support flow chart, emergency action plan, managing the unconscious casualty, choking, airway management, rescue breathing, chest compressions, first aid hygiene, trauma management (bleeding, crush injury, shock, burns, electric shock, facial injuries, head & spinal injuries, chest injuries, abdominal injuries, fractures, soft tissue injuries) medical emergencies (anaphylaxis, asthma, croup, epiglottis, diabetes, drowning, epilepsy, febrile convulsions, fainting, heart conditions, hyperventilation, poisoning, stroke, heat and cold emergencies, venomous bites and stings)

Course Fees from $140

Note: Course requires participants to attend 1 full day of face-to-face practical training

Pre-requisites

Minimum age for participants is 14 years. Participants under the age of 18 are required to provide a consent form completed by their legal guardian.

Certificate Validity

The Nationally Recognised Provide First Aid Certificate (HLTAID011) is valid for 3 years with the Cardio-pulmonary Resuscitation component covered in the Apply First Aid course.

Note: Participants should re-certify in Cardio-pulmonary Resuscitation every 12 months to maintain competency in the skills required in an emergency situation.

Recognition of Prior Learning (RPL)

Enrolments

Enrolment occurs through online registration and payment of course fees. Your details are captured and stored securely, with the results of your training being linked to this enrolment information.

Refunds

NOTE

Participants are responsible for reading all relevant materials provided on the website including the BARS Training Australia Student Handbook and the information about courses prior to enrolment. Once participants have entered their details on an order form it will be accepted by all parties that they have read the Student Handbook and agree with all the Terms and Conditions prior to commencing their training. Please use the below link for more information and one of our sales representatives will contact you within 2 working days to discuss the program with you. (view handbook)

HLTAID009 - Provide Cardiopulmonary Resuscitation

This program will provide you with the necessary skills to provide care to an unconscious casualty in an emergency situation until the arrival of professional help. Cardio-pulmonary Resuscitation is a vital skill that can save the life of a casualty when they have stopped breathing. This course focuses on practicing this skill on our special CPR mankins (adults, junior and baby mankins). The perform CPR course is conducted over a 3 to 4 hour session.

Target clients of this qualification are new entrants to the security industry seeking to obtain a security officer’s license and potentially a crowd controller’s license.

Participant enrolling in the course will received the following competency upon successful completion.

Certification Issued

HLTAID009 – Provide Cardiopulmonary Resuscitation

This unit describes the skills and knowledge required to perfomr cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines. This unit applies to all workers who may be required to provide CPR, in a range of situations, including community and workplace settings.

Course Fees From $50

The competency will be delivered during a 3 to 4 hour face to face group training and assessment session.

The participant will be required to complete the course underpinning knowledge and practical assessments as required by the competency, whilst taking to part in role-plays, scenario enactments, group discussions and demonstrations that create an excellent and variety-based learning environment.

Note: The full course is conducted over appropriately a 3 to 4 hour period.

Pre-requisites

Minimum age for participants is 14 years and have completed a Nationally Recognised First Aid Course within the last 3 years. Participants under the age of 18 are required to provide a consent form completed by their legal guardian.

Certificate Validity

The Nationally Recognised Provide First Aid Certificate (HLTAID011) is valid for 3 years with the Cardio-pulmonary Resuscitation component covered in the Apply First Aid course.

Note: Participants should re-certify in Cardio-pulmonary Resuscitation every 12 months to maintain competency in the skills required in an emergency situation.

Recognition of Prior Learning (RPL)

Enrolments

Enrolment occurs through online registration and payment of course fees. Your details are captured and stored securely, with the results of your training being linked to this enrolment information.

Refunds

NOTE

Courses in Mackay - Queensland

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Courses in Mackay - Queensland

CPP20218 - Cert II Security Operations

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Crowd Control QLD Refresher (3 Units)

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CPPSEC3101 - Manage Conflict + CPPSEC3121 - Control Persons

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HLTAID011 - Provide First Aid + HLTAID009 Provide CPR

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HLTAID009 - Provide Cardiopulmonary Resuscitation

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